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Artist Agreement

Version 1.0 · Effective June 2026 · Governing Law: Tennessee

This Artist Agreement ("Agreement") governs the relationship between CueSoul.ai ("Platform") and any artist ("Artist") who submits music for listing, licensing, or promotion through the CueSoul platform. By submitting music or activating a paid membership, Artist agrees to all terms below.


1. Non-Exclusive License to CueSoul

Artist grants CueSoul.ai a non-exclusive, worldwide license to market, promote, pitch, and license Artist's submitted tracks to third-party licensees on Artist's behalf. Artist retains full ownership of all master recordings and compositions at all times. CueSoul acts solely as a licensing agent — not a label, publisher, or rights owner.

2. Competing Platform Policy — The Duplicate Submission Rule

Artists may list their music on other platforms. CueSoul is non-exclusive. However, the following conditions apply and violations result in immediate removal without refund.

Artist agrees to the following regarding competing platform submissions:

Plain language: List your music wherever you want. Just don't give us tracks that are exclusively locked somewhere else, don't use our relationships to cut us out of a deal, and tell us if you're already listed somewhere so we can price correctly.

3. Revenue Share & Payment Terms

4. Dispute Resolution Policy

CueSoul operates a structured three-tier dispute process for all conflicts between Artists, Licensees, and the Platform.

Tier 1 — Internal Resolution (Days 1–7)

  1. Disputing party submits a written dispute to legal@cuesoul.ai with subject line "DISPUTE — [Order/Track ID]"
  2. CueSoul acknowledges receipt within 48 business hours
  3. CueSoul reviews all transaction records, license documentation, and correspondence
  4. CueSoul issues a written determination within 7 business days

Tier 2 — Mediation (Days 8–30)

  1. If either party disputes the Tier 1 determination, either party may request mediation in writing
  2. Mediation will be conducted via a mutually agreed upon mediator or through the American Arbitration Association (AAA) online mediation service
  3. Costs of mediation are split equally between the disputing parties unless mediation results in a finding of bad faith, in which case the bad-faith party bears full cost

Tier 3 — Binding Arbitration

  1. Any dispute not resolved through Tiers 1 or 2 shall be resolved by binding arbitration under AAA Commercial Arbitration Rules
  2. Arbitration shall take place in Shelby County, Tennessee or via video conference
  3. Class action waiver: Artist waives any right to participate in a class action lawsuit against CueSoul.ai
  4. Prevailing party in arbitration is entitled to recover reasonable attorney's fees

No chargebacks without notice. Artist agrees not to initiate a payment processor chargeback or dispute without first completing Tier 1 internal resolution. Initiating a chargeback without completing Tier 1 constitutes breach of this Agreement and may result in permanent account suspension.

5. Licensee Dispute Policy

When a Licensee raises a dispute about a licensed track:

6. Artist Warranties & Representations

By submitting music to CueSoul, Artist warrants and represents that:

7. Indemnification

Artist agrees to indemnify, defend, and hold harmless CueSoul.ai, its officers, employees, and agents from any claims, damages, losses, or expenses (including attorney's fees) arising from: (a) Artist's breach of any warranty in this Agreement; (b) any third-party claim that a submitted track infringes their intellectual property rights; (c) Artist's violation of any applicable law.

8. Account Suspension & Termination

CueSoul reserves the right to suspend or terminate an Artist account immediately and without refund upon:

Upon termination, Artist's tracks are removed from the catalog within 5 business days. Any pending license fees owed to Artist at time of termination will be paid out within 30 days, minus any amounts owed to CueSoul.

9. Term & Renewal

This Agreement begins on the date of first payment and continues on a monthly basis. Either party may terminate with 30 days written notice. CueSoul may update these terms with 30 days notice to the Artist's registered email address. Continued use of the platform after notice constitutes acceptance of updated terms.

10. Governing Law

This Agreement is governed by the laws of the State of Tennessee. Venue for any legal proceedings not subject to arbitration shall be Shelby County, Tennessee.


Questions: legal@cuesoul.ai · CueSoul.ai · Memphis, TN · © 2026